Quality
Quality
How Austrian Ltd approaches product quality, clear catalog details, and dependable fulfillment.
Quality commitment
We focus on useful everyday products — especially pet supplies — with clear descriptions, honest pricing, and catalog records that stay aligned with what customers receive.
Product information
- Product names, options, materials, and sizing details are entered by authorized staff.
- Images and documents appear only when published for that product.
- Prices and stock shown on the storefront reflect the live catalog.
When your order arrives
Please check your package on arrival for damage or missing items. Report issues promptly so we can help with a replacement, credit, or return under our Returns Policy.
Do not use products that arrive damaged or incomplete — contact support first.
Questions
For product questions or document requests, call +1 301-719-4480 or use Contact.
Customer support
- Phone
- +1 301-719-4480
- Mailing address
- Austrian Ltd
Stryke LLC
30 N Gould St #53322
Sheridan, WY 82801
United States - Hours
- Monday–Friday, 8:00 AM – 5:00 PM Eastern Time
Questions about products, orders, or shipping? Our support team is happy to help.